System Labs Review: What It Actually Costs After the Intro Price

Independent review

By the BalanzGM Editorial Team · Updated 15 August 2026 · 9 min read · Prices and policy pages read 15 August 2026

BalanzGM is reader-supported. We may earn a commission from links on this page, at no extra cost to you. It does not change what we found or what we wrote.

System Labs advertises peptide therapies — NAD+, Sermorelin, glutathione — starting as low as $69 a month. Almost none of those prices survive to month two. Every product on the menu carries a separate, higher “regular” price that takes over automatically once the introductory rate ends, and it is not printed next to the number you see first.

The gap is not small. It runs from 67% to 101% higher, depending on the product. This review lays every intro price next to its renewal price, plus what System Labs’ own terms say about cancelling before that second charge hits.

See System Labs’ current pricing →

The renewal price for your specific product is confirmed at checkout, not on the pricing page.

How we evaluated System Labs

We did not use the service. This is a documentation review: we read every price System Labs publishes, its terms of service in full — including the sections not linked from the homepage — its FDA disclosure, and what independent reviewers have written about it. Every figure below carries the date we read it. We publish no numeric score, because we have no disclosed testing process that would justify one — that is a standing rule on this site, and it applies here.

What System Labs actually costs: intro price vs. renewal price

Every figure in this article was read from System Labs’ own treatments page and terms of service on 15 August 2026.

This is the table System Labs does not show you in one place. The left column is what you pay the first month. The right column is what takes over automatically after that, according to the same pricing page.

Read that last row again: MIC+B12 is the only product on the entire menu where the number you see is the number you keep paying. Every peptide product — the ones the site’s own navigation groups under “Performance & Recovery” and “Longevity & Detox” — roughly doubles.

How the process works

1. A two-minute intake form, no appointment required.
2. You’re matched with a licensed clinician over chat — not a video call — who reviews your intake.
3. A partner pharmacy compounds and ships your medication, with administration supplies included. System Labs advertises free 2-day shipping.

No insurance is used or required. The site states its clinicians are licensed across all 50 states, which — combined with a chat-based rather than video-based review — is a meaningfully lower-friction intake than most telehealth competitors, Sprout Health among them.

Cancelling and refunds: what the terms actually say

System Labs does not publish a standalone refund policy page the way some competitors do. The terms of service cover it in three separate clauses, and we’re quoting them directly because the wording matters:

Check System Labs’ current terms and pricing →

Ask about your renewal date in the intake chat before you complete checkout.

The FDA status you need to understand

System Labs’ peptide products are compounded, not FDA-approved as finished drugs. The company states this directly, and we’re quoting it in full because it’s the framework the rest of this review sits inside:

“IMPORTANT FDA DISCLOSURE: The peptide medications and therapies offered have not been approved by the FDA. The FDA has not evaluated statements regarding benefits of these therapies. These products are not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary.”

Compounded peptides are prepared by licensed pharmacies against an individual prescription — that’s legal, but it is a different regulatory category from an FDA-approved drug. If that distinction changes your decision, that’s exactly what it’s there to do. We are not going to make claims about what these products do; System Labs’ own disclosure says the FDA hasn’t evaluated those claims either, so neither should a review of it.

What we could verify — and what we couldn’t

The fine print worth knowing

• Binding arbitration and a class-action waiver. Disputes go to arbitration under American Arbitration Association rules, and you agree not to bring or join a class action. This is standard in the category — Sprout Health and most telehealth competitors carry the same clause — but it applies here too.
• Governing law is California, matching the company’s San Francisco address — one point in System Labs’ favor over competitors whose registered address and governing-law state don’t match.
• No state exclusions published at the time of writing, which is broader availability than several competitors that exclude a handful of states for specific products.

What independent reviewers found

We could not locate a Trustpilot listing for System Labs, so we’re citing what independent comparison sites have published instead, with the same caveat we’d give a Trustpilot score: these are third-party assessments we did not verify line by line.

One independent comparison site’s assessment lines up with what we found directly: the intro-vs-renewal gap is real and easy to miss, and cancellation requires actively contacting support before a refill charge rather than happening automatically. A separate domain-trust checker rated the site’s technical footprint favorably — long-registered domain, valid security certificate, no blacklist flags — which speaks to basic web legitimacy but says nothing about the medical or billing experience.

Who System Labs suits — and who should skip it

Is System Labs worth it?

The medical board is real, named, and credentialed, which is more transparency than a lot of this category offers. The terms are published in full, the governing law matches the company’s actual address, and nationwide licensing plus chat-based intake removes real friction other telehealth sites still have.

Against that: every headline price except one is temporary, the increase is large enough to change the math on whether this is actually cheap, and the cancellation process depends on you tracking a date System Labs does not proactively surface. There’s also next to no independent review history to lean on.

The way to use this site well is to price the renewal, not the intro rate, before you decide anything — and to get your specific renewal date confirmed in writing in the clinician chat, the same day you check out.

See System Labs’ current pricing and terms →

Prices and terms on this page were read 15 August 2026 and can change without notice.

Frequently asked questions

Why is System Labs’ price different after the first month?

Every price on the site except MIC+B12 is an introductory rate. Sermorelin and its oral form roughly double (+101%), glutathione rises 89%, and NAD+ products rise 67–72%. The renewal price is not shown next to the intro price on the main pricing page.

Can I cancel before I’m charged the renewal price?

System Labs’ terms say you can cancel any order before it’s sent to the pharmacy for fulfillment. The terms don’t spell out a specific advance-notice window for stopping a subscription before its next renewal charge, so confirm your exact renewal date directly with your assigned clinician in the intake chat.

Are System Labs’ products FDA-approved?

No. System Labs’ own disclosure states its peptide medications and therapies have not been approved by the FDA and that the FDA has not evaluated any benefit claims about them. They are compounded by licensed pharmacies against an individual prescription, which is legal but is a different regulatory status than an approved drug.

Does System Labs offer refunds?

Sales are final once a product has been processed and shipped. Damaged, defective, or incorrect shipments can be reported within 7 days for resolution, and you won’t be charged if System Labs can’t fulfill an order due to a supply shortage. There is no published refund window beyond the pre-shipment cancellation point.

Who is on System Labs’ medical board?

Three named physicians: Dr. Marc Gruner (sports medicine, trained at Mayo Clinic), Dr. Jonathan Hinds (board-certified emergency medicine, trained at Rutgers), and Dr. Gregory Tennant (orthopedic trauma surgery, fellowship at Vanderbilt).

Is System Labs legit?

It’s a real, named company — System Laboratories, Inc., registered in San Francisco, California — with published terms, a named medical board, and no state-exclusion restrictions we found. What’s missing is any real independent review history and a clearly published refund window, so treat pricing and cancellation as things to confirm directly rather than assume.